Change Management Specialist

Plovdiv, Bulgaria


Who are we?

We are #TeamSBTech, an award-winning leading provider of sports betting solutions, and you know us. We have been on this market for 10 years growing, building amazing technology and family.

And as of April 2020, we combined with DraftKings (Nasdaq: DKNG) – a digital sports entertainment and gaming company known for its industry-leading daily fantasy sports and mobile sports betting platforms.

DraftKings Inc. is a digital sports entertainment and gaming company. It’s simple, at DraftKings, we’re committed to responsibly creating the world’s favorite games and betting experiences. Headquartered in Boston, MA, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.

What are we looking for?

The Change Management Specialist supervises and conducts the day-to-day operation of the change management process and is responsible for ensuring that changes follow the established process, coordinates actions needed for smooth and synchronized change deployments when multiple teams are involved, verifies with all relevant parties that changes are successfully implemented and all necessary testing is performed to confirm that. Performs analysis on a daily/weekly/monthly basis regarding the success rate and proper change implementation.

The Change Management Specialist acts as a controlling function by monitoring, tracking, recording, and advising on changes, which are made in the company’s Production environment. Participating in the ongoing involvement of the Change Management team in Significant and Major changes, as well as control and asses all the Minor and Standard Changes performed via the process. Facilitates the communications channels between different company departments involved in specific changes, to ensure the smooth planning, implementation and post implementation analysis phase of changes. Compiles reports and analysis for the Operations Change Manager and defines areas and ways to improve based on unsuccessful or sub-optimal deployment cases.


What experiences are we looking for?

• Fluency in English

• 1+ year experience in the same role or Process/Project coordinator position

• 2+ year experience in a multinational working environment

• Strong communication skills

• ITIL expertise, knowledge and or certification (considered an advantage)

• Process-oriented mindset, proactive attitude, eye for the detail

• Strong MS Office skills

• Understanding the methodology to continuously improve processes by eliminating defects or identifying enhancements

• Obtained university degree

Why join our Dream Team?

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us.

The Company offers excellent benefits

  • Being a part of an international team focused on excellence in product development
  • Formal review process twice a year
  • Very good remuneration
  • Comprehensive health insurance + gym
  • Team building and fun activities
  • High end modern office facilities
  • Dynamic and friendly work environment
  • Open and transparent communication
  • Long term career growth opportunities
  • Professional growth, extra education opportunities and cross-locations knowledge sharing
  • English classes
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