Customer Support Representative with Fluent Swedish and English

Plovdiv, Bulgaria
Description

As a Customer Support Representative, you will be joining a great team of young and motivated professionals in a perfectly structured department. You will be required to represent the company and to support our clients on a top level, providing high quality customer support services.

 Your role: 

• Handling customers accounts, solving account problems and providing information via emails, telephone and on-line chat;

• Proactive communication with customers to increase customer retention and value.

Requirements

About you:

• Excellent Swedish– verbal and written. 

• Excellent English – verbal and written.

• Sports knowledge is a big advantage

• Great communication skills, flexible and reliable

• Ability to work on shifts 

• Good computer skills

Nice to have:

• Previous working experience as a customer support representative is considered a big advantage.

• Any other language is an advantage

Why join our Dream Team?

About us: 

SBTech is an industry leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe. SBTech currently employs over 1000 professional and experienced individuals – with the number rising daily. 

At SBTech, we allow you to create your own career. Opportunities are only limited by your ability, motivation and imagination – we believe in hiring the best people and providing them with the best tools. 

The Company offers excellent benefits

• Being a part of an international team focused on excellence in product development

• Formal review process twice a year

• Very good remuneration

• Comprehensive health insurance + gym

• Team building and fun activities

• High end modern office facilities

• Dynamic and friendly work environment

• Open and transparent communication

• Long term career growth opportunities

• Professional growth, extra education opportunities and cross-locations knowledge sharing

• English classes

• Fruits and snacks in the office

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