IT Support

Las Vegas, US

Description

Install and configure computer hardware, software, systems, networks, printers and scanners. Monitor and maintain computer systems and networks.

Requirements

●       Install and configure computer hardware operating systems and applications;

●       Monitor and maintain computer systems and networks;

●       Complete a series of actions, either face-to-face or over the phone, to help set up systems and resolve issues;

●       Troubleshoot system and network problems, diagnosing and solving hardware and software faults;

●       Provide support, including procedural documentation and relevant reports;

●       Support the roll-out of new applications;

●       Set up new users’ accounts and profiles and handle password issues;

●       Respond within agreed time limits to call-outs;

●       Work continuously on a task until completion (refer to third parties, if necessary);

●       Prioritize and manage multiple open cases at one time;

●       Rapidly establish a strong working relationship;

●       Test and evaluate new technology;

Why join our Dream Team?

The Company offers excellent benefits

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