Product Trainer

Sofia, Bulgaria


SBTech is looking for a Product Trainer to be main point of contact in terms of company product knowledge and design and deliver both external and internal trainings on SBTech products.


Your role:


  • Develop and deliver high-impact training to customers virtually and in-person.
  • Create engaging and effective training collateral ensuring the stakeholders understand all aspects of our product capabilities. This may include instructor-led training, interactive training, videos, and documentation
  • Develop and deliver internal training for new and existing employees
  • Ability to describe technical concepts in a way that makes them easily understandable, digestible, and relatable
  • Ability to train individuals, groups and in large-scale production settings
  • Partner with key internal stakeholders, such as product managers, technical writers, and user experience designers to deliver meaningful product training to customers, partners and employees. Presentations may include in-class training, self-guided tutorials, in-app guides and train-the-trainer programs.
  • Partner closely with product management on upcoming features and releases
  • Stay up to date with ongoing releases by mostly self-learning methods 


  • Proven product training experience OR Experience in Online Gaming Industry
  • Demonstrated product expertise in a fast-paced environment with knowledge of the latest features and product developments related to software applications 
  • Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management)
  • Proven customer-facing skills.
  • Comfortable speaking to audiences
  • Polished verbal and written communication skills
  • Fluency in English
  • A positive, self-starter attitude and desire to exceed expectations at every opportunity
  • Ability to travel – 25%

Why join our Dream Team?

We are looking for smart and focused people who represent the team spirit and are trustworthy allies in achieving great results. The business environment provokes us to be dynamic and innovative and that’s exactly what we are. We offer great career opportunities – you simply have to seize them.

The Company offers excellent benefits

  • Being a part of an international team focused on excellence in product development
  • Very good remuneration
  • Comprehensive health insurance + Multisport card
  • Monthly parking coverage OR Public transport card
  • Team building and fun activities
  • High and modern office facilities
  • Dynamic and friendly work environment
  • Open and transparent communication
  • Long term career growth opportunities
  • Professional growth, extra education opportunities and cross-location knowledge sharing
  • English classes
  • Fruits and snacks at the office

If you are interested in joining the SBTech team, send us your CV in English.

Only short-listed candidates will be contacted.

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